Your information stays private.

This policy applies to OMW Mobile Auto Repair LLC (“OMW Auto,” “we,” “us”), a mobile automotive repair and pre-purchase inspection company serving Celina, Prosper, Allen, McKinney, Plano, Anna, Frisco, and the surrounding North Dallas area. It covers information submitted through omwauto.com, including our service request form, pre-purchase inspection form, and career application form.

• Contact details — name, phone number, and email address.
• Vehicle details — VIN, year, make, model, and the service you need.
• Inspection details — dealership name and address, vehicle listing link, and preferred appointment time.
• Service notes — any description of the issue you choose to share.
• Career applications — resume files and the contact information you submit with them.
• Basic site analytics — anonymous, aggregated page and click activity used to improve the site.

We do not collect payment card numbers through this website, and we never ask for Social Security numbers or banking details through a web form.

• Encrypted in transit. Every form submission travels over HTTPS using modern TLS, so it cannot be read while moving between your device and our systems.
• Encrypted at rest. Submissions are stored in a managed, access-controlled database with industry-standard AES-256 encryption applied to stored data and backups.
• Locked-down access. Database security rules block public reads of customer records. Only authorized OMW Auto staff who need the information to schedule or perform your service can view it. Resume files live in a private storage bucket reachable only through short-lived, expiring links.
• Abuse protection. Automated spam and bot filtering protects our forms from scraping and fraudulent submissions.

No system can promise perfect security, but we use current, industry-standard safeguards and review them as our tools and practices change.

OMW Mobile Auto Repair LLC does not sell, rent, lease, trade, or otherwise share your personal information with advertisers, data brokers, lead aggregators, or any other third party for their own use — ever.

The only parties who may process your information are the vetted service providers we rely on to operate: our website and database host, our email and text-message delivery providers, and our scheduling application at app.omwauto.com. They act solely on our instructions, only to deliver the service you requested, and may not use your information for their own purposes. The single other exception is a valid legal requirement, such as a court order or lawful subpoena.

• Respond to your request and confirm your appointment.
• Quote work accurately and order the correct parts for your vehicle.
• Dispatch a technician to your location and coordinate pre-purchase inspections at a dealership.
• Send service-related updates by email or text about the request you submitted.
• Maintain service history for warranty support and follow-up repairs.
• Review and respond to career applications.

We only send marketing messages if you clearly ask for them, and every message includes a way to stop receiving them.

Service and inspection records are kept as long as needed to support your warranty and vehicle history, and to meet tax and legal obligations. Career applications are kept up to twelve months unless you ask us to remove them sooner. You may request deletion at any time and we will remove anything we are not legally required to retain.

• Ask for a copy of the information we hold about you.
• Ask us to correct anything inaccurate.
• Ask us to delete your information.
• Opt out of non-essential messages at any time.
• Confirm that we have not sold or shared your personal information — we have not.

Contact us using the details below and we will respond within a reasonable time, typically a few business days.

Our services are intended for adults. We do not knowingly collect information from anyone under 16. If you believe a minor has submitted information, contact us and we will delete it.

If we update this policy, we will post the revised version here with a new effective date. Material changes to how we handle your information will be clearly noted at the top of this page.

OMW Mobile Auto Repair LLC — North Texas mobile mechanic

Phone: (214) 973-4623
Email: omwinquiry@gmail.com